Hi Sara C.,
Thank you so much for your feedback! We're really glad to hear you're a huge fan of our Bend products — that means the world to us!
We're sorry to hear that the scent of the Meadow Whipped Tallow wasn't what you were hoping for. We completely understand that fragrance is a very personal preference, and we can certainly understand wanting to know more about a scent before making a purchase.
For future reference, we do include a scent description on each individual product page. If you click on the product image of the specific product you're interested in, it will take you to the product page where you can find more details about the fragrance. We appreciate you letting us know that this information wasn't easy to find, as that's helpful feedback for us to consider when thinking about how we present our products.
We also really appreciate you giving our tallow a try despite the scent not being your preference, and we're glad to hear you think it's well made. As you mentioned, tallow does have a richer, more moisturizing feel and can feel a bit greasier than some of our other products. Our Unscented Whipped Tallow could be a great option if you'd like to give tallow another try without the added fragrance.
Thank you again for taking the time to share such honest and thoughtful feedback about both what worked and what didn't. We truly appreciate it and will keep your comments in mind as we continue improving the customer experience!
If you have any questions, please don't hesitate to reach out to our team at info@bendsoap.shop. We're always happy to help!